Services

I work directly with business owners and technical teams to design, build, and improve the systems that run your business.

Solution Design

Clear-eyed assessment of what you need, not what a vendor wants to sell you. I write precise business and solution requirements, select the right platforms, and produce architecture that scales with your growth.

AI-Augmented Automation

Practical AI that fits your existing workflows. I identify high-value automation targets — order processing, report generation, customer support triage, compliance evidence collection — and build solutions with measurable ROI.

Cloud & Infrastructure

AWS, Azure, and GCP design and migration. I've moved workloads from single-site on-premise setups to multi-region cloud deployments, always with an eye on cost optimization and reliability.

Data & Integration

Connect the systems you already have. ERP integrations, data warehouse design, ETL pipelines, and analytics platforms — built on real experience with Sage X3, SAP, Shopify, Snowflake, and dozens of APIs.

Security & Compliance

SOC 2, ICFR, GMP, NIST CSF, PIPEDA, PHIPA, AODO/WCAG, and ACMPR. I've led audits with zero critical findings and built automated evidence collection that cuts audit prep from weeks to hours.

IT Operations & Service Delivery

ITIL-aligned service management, capacity planning, and disaster recovery. I've scaled IT operations from 50 to 2,500+ employees and maintained 99.99% uptime across international offices.

E-Commerce

Eight years managing a DTC Shopify store that scaled to over $7MM a month in revenue. I've launched sites on Shopify, Magento, Adobe AEM, WordPress, and Xcart, and built Order-to-Cash integrations with ERP and fulfillment platforms. If your store needs to perform better or connect to the rest of your business, I've done it.

System Administration

20+ years managing Linux servers, network infrastructure, and configuration management at scale. From supporting thousands of production Mitel Networks servers to achieving 99.99% uptime across five international offices at TransGaming, I've kept critical systems reliable and secure. Expertise spans Email, DNS, DHCP, VPN, firewall management and automated provisioning with Puppet, Terraform, and Ansible.